Ralph Jr. and Nick created a sister company, American Floors, which specialized in carpet, vinyl and ceramic.1997
Ralph L. Costen III (Tripp) began working at Costen Floors full-time doing installations.2000
Costen merged the product lines and built a new showroom and warehouse in May, located at 9840 Mayland Drive in Richmond's West End. The 30,000 square foot brick facility allows both residential and commercial customers to find a huge selection of hardwood, ceramic tile, laminate, carpet, vinyl, and marble in one convenient location.2001
Tripp left the field and began working as a salesman.2005
Costen Floors expanded its wood warehouse and added 8,000 square feet of acclimated space. Costen Floors is the only flooring retailer with a fully acclimated warehouse.2006
Tripp became Vice President.